Terms & Conditions

Terms of service and conditions for using our website and services

Last updated: December 2024

1. Acceptance of Terms

By accessing and using the Khandesh Kitchen website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Khandesh Kitchen provides manufacturing and trading services for freeze-dried and dehydrated food products. Our services include:

  • Sale of freeze-dried fruits and vegetables
  • Sale of dehydrated food products
  • Freeze-drying services for customer products
  • Bulk supply to businesses and retailers
  • Consultation and technical support

3. User Responsibilities

As a user of our website and services, you agree to:

  • Provide accurate and complete information when placing orders
  • Maintain the security of your account information
  • Use our services only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Not interfere with the proper functioning of our website
  • Comply with all applicable laws and regulations

4. Product Information and Pricing

Product Descriptions

We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions, colors, information, or other content available on the website are accurate, complete, reliable, current, or error-free.

Pricing

All prices are subject to change without notice. Prices do not include applicable taxes, shipping, or handling charges. We reserve the right to modify or discontinue any product at any time.

5. Orders and Payment

Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse any order for any reason, including but not limited to:

  • Product unavailability
  • Pricing errors
  • Incomplete or inaccurate order information
  • Suspicious or fraudulent activity
Payment Terms

Payment is due at the time of order placement. We accept various payment methods as indicated on our website. All payments must be made in Indian Rupees (INR) unless otherwise specified.

6. Shipping and Delivery

Shipping Policy

We ship to locations within India. Delivery times may vary based on location and shipping method selected. We are not responsible for delays caused by factors beyond our control.

Delivery

Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.

7. Returns and Refunds

Return Policy

We accept returns within 7 days of delivery for damaged or defective products. Products must be returned in their original packaging and unused condition.

Refund Process

Refunds will be processed within 14 business days of receiving the returned product. Shipping costs for returns are the responsibility of the customer unless the product was damaged or defective.

8. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Khandesh Kitchen and is protected by copyright and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works of any content without our express written consent.

9. Limitation of Liability

To the maximum extent permitted by law, Khandesh Kitchen shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or data
  • Business interruption
  • Personal injury or property damage
  • Any damages arising from the use of our products or services

10. Disclaimers

Product Safety

While we maintain high quality standards, we cannot guarantee that our products are suitable for all individuals. Customers with food allergies or dietary restrictions should carefully review product ingredients and consult with healthcare professionals.

Website Availability

We strive to maintain website availability but do not guarantee uninterrupted access. We may temporarily suspend or restrict access for maintenance or other reasons.

11. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our website and services.

12. Governing Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Jalgaon, Maharashtra.

13. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

14. Severability

If any provision of these terms and conditions is found to be invalid or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law.

15. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Email: khandeshkitchen@gmail.com

Phone: +91 8830500647

Address: Khandesh Kitchen, Nivruti Nagar, Near Skywin School, Jalgaon, Maharashtra, India